Pro License Activation Guide

• Go to plugin settings

- Click Settings in the left sidebar

- Click Attributes Access

• Click the License tab

- Should be at the top of the settings page

- Other tabs: General, Security, etc.

Step 3: Enter and Activate License

License Management Page

You'll see these sections:

Activation Process

• Paste your license key

- Click in the "License Key" field

- Paste the key (Ctrl+V / Cmd+V)

- Important: Ensure no extra spaces before or after

• Click "Activate License" button

- Button becomes enabled after entering key

- Processing takes 2-5 seconds

- Connects to license server at attributeswp.com

• Wait for confirmation

- Don't click the button multiple times

- Don't navigate away during activation

Step 4: Verify Activation Success

After successful activation, the page will refresh and show:

Active License Status

License Information Display

Understanding License Types

Managing Your License

Deactivating a License

When to deactivate:

• Moving to a different domain

• Switching to a new server

• No longer using the plugin on a site

• Testing on staging then moving to production

How to deactivate:

• Go to License settings

- Settings > Attributes Access > License

• Click "Deactivate License" button

- Located below license information

- Confirms deactivation

• Activation slot freed

- Now available for use on another site

- Can reactivate on same site later if needed

Checking License Status

When to check:

• Regular monthly maintenance

• Before renewing

• When features stop working

• After site migration

How to check:

• In WordPress: Settings > Attributes Access > License

• Or on attributeswp.com: My Account > Licenses

• Look for:

- Active status (green)

- Expiration date

- Remaining activations

Renewing Your License

Licenses expire after one year. Here's what happens:

30 Days Before Expiration:

• Receive renewal reminder email

• Discount code for early renewal

• License still fully functional

On Expiration Date:

• Pro features continue to work

• No more plugin updates

• No more support access

• Security updates unavailable

To Renew:

• Visit attributeswp.com/my-account/

• Click Renew next to your license

• Complete payment

• License automatically extends for one year

• No need to re-enter key in WordPress

Troubleshooting License Activation

Error: "Invalid License Key"

Possible causes:

• Typo in the license key

• Extra spaces before/after key

• Wrong key copied

• Key not yet activated in system

Solutions:

1. Check for typos:

   - Compare key with email character by character

   - Look for similar-looking characters (0 vs O, 1 vs l)

2. Remove extra spaces:

   - Clear the field completely

   - Re-paste the key

   - Ensure no spaces at start or end

3. Copy key again:

   - Go back to purchase email

   - Copy key fresh from email

   - Or retrieve from account dashboard

4. Wait and retry:

   - If just purchased, wait 5-10 minutes

   - License system may need time to process

5. Contact support:

   - If still failing, contact support@attributeswp.com

   - Provide order number and website URL

Error: "Maximum Activations Reached"

Cause: You've used all activation slots for your license type

Example: 3-Site license is already active on 3 websites

Solutions:

Option 1: Deactivate unused site

• Log in to one of the sites not needed

• Go to license settings

• Deactivate the license

• Activate on your current site

Option 2: Upgrade license

• Visit attributeswp.com

• Upgrade to a higher site count

• Pay the difference

• Continue activating sites

Option 3: Check for old activations

• Log in to attributeswp.com

• View license details

• Manually deactivate old/unused sites

• Try activation again

Error: "Connection Error"

Symptoms:

• "Could not connect to licensing server"

• Timeout errors

• Blank screen during activation

Possible causes:

• Server firewall blocking outbound connections

• cURL not installed or disabled

• DNS issues

• Attributeswp.com temporarily down

Solutions:

• Check cURL:

// Add to a test page or use plugins like "Server Info"

• Test connection:

- Try accessing attributeswp.com in browser

- From same server if possible

• Contact hosting:

- Ask to whitelist attributeswp.com

- Ensure outbound HTTPS connections allowed

- Port 443 must be open

• Try again later:

- May be temporary server issue

- Wait 30 minutes and retry

Error: "License Expired"

Cause: Your license has expired and needs renewal

What still works:

• ✅ All Pro features remain functional

• ✅ Plugin continues to work normally

What doesn't work:

• ❌ Plugin updates

• ❌ Priority support access

• ❌ Security patches

• ❌ New feature releases

Solution: Renew your license

• Visit attributeswp.com/my-account/

• Click Renew next to expired license

• Complete payment (usually at discounted rate)

• License automatically renews

• Updates and support restored